betpke Privacy Policy — Pakistan Data Protection Policy

betpke ("betpke", "we", "us", "the Platform") takes the privacy of every Pakistani player seriously. This Privacy Policy applies to all personal information collected when you visit betpke's website, register an account, deposit funds, place bets, claim bonuses, contact customer support, or interact with any betpke product including cricket betting, Andar Bahar, Ludo Games, crash games, virtual sports, and the VIP Club.

By creating a betpke account or using the platform in any capacity, you acknowledge that you have read this Privacy Policy and consent to the collection, processing, and storage of your personal data as described here. If you do not agree with any part of this policy, you should not register or use betpke. Questions or concerns can always be directed to support@betpke.net.

betpke operates exclusively within the Pakistani market and processes all data in PKR-native systems. We do not route your data through systems designed for foreign markets. betpke's data practices are built around the practical reality of Pakistani users, Pakistani payment methods, and the specific context of online gaming in Pakistan.

betpke collects only the personal data that is genuinely necessary to operate the platform, process payments, prevent fraud, and meet our legal obligations. We do not collect data speculatively or for purposes beyond those described in this policy.

betpke does not collect biometric data, location tracking beyond IP-based geolocation, or sensitive personal data such as health information. If betpke ever needs to collect additional categories of data beyond those listed above, you will be notified and asked for explicit consent before that collection begins.

betpke collects personal data through the following mechanisms:

Directly from You

When you register an account, you provide your name, date of birth, mobile number, and email. When you make a deposit or request a withdrawal, you provide payment method details. When you contact support, you provide the content of your communication. When betpke requests identity verification, you upload the relevant documents directly through the platform's secure upload system.

Automatically During Platform Use

betpke's servers automatically log technical information including your IP address, the device and browser you are using, and the pages and games you interact with during each session. This data is collected by betpke's own systems — not by third-party tracking scripts loaded from external servers. betpke uses this information for security monitoring, fraud detection, and platform performance analysis.

Through Cookies and Similar Technologies

betpke uses cookies to maintain your login session, remember your preferences, and collect anonymised usage statistics. Details of cookie use are covered in Section 7 of this policy. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in or use the platform normally.

betpke processes your personal data for the following specific purposes. We do not use your data for any purpose that is not listed here unless we obtain your explicit consent in advance.

betpke does not sell personal data to any third party, full stop. Your data is shared only with the limited categories of service providers listed below, and only to the extent necessary for them to perform their specific function.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank networks, and Visa/Mastercard acquiring partners receive only the transaction data necessary to execute your specific payment. betpke does not share your betting history with payment processors.
• Identity verification providers: Where betpke uses a third-party CNIC or document verification service, your identity documents are shared with that provider solely for the purpose of the verification check. The provider is contractually prohibited from retaining or reusing your documents for any other purpose.
• Cloud and hosting infrastructure: betpke's platform runs on secure cloud infrastructure. The infrastructure provider processes data only as a data processor acting under betpke's instructions — they have no independent access to player data for their own purposes.
• Law enforcement and regulatory bodies: Where betpke receives a lawful request from a Pakistani authority for player data in connection with a criminal investigation or regulatory inquiry, betpke will comply. betpke will notify the affected player where it is legally permitted to do so.

betpke handles payment data with a higher level of care than general account data. All payment transactions on betpke are processed in PKR and routed through encrypted connections. Card details, where used, are tokenised — betpke stores a secure token representing your card rather than the raw card number, CVV, or expiry date.

Easypaisa and JazzCash account numbers are stored in encrypted form and used only to execute transactions you have initiated. betpke does not retain payment method details beyond what is necessary to process your current transaction and maintain a transaction history for your account records and any dispute resolution that may be needed.

betpke's transaction records are retained for a minimum of five years in accordance with standard financial record-keeping obligations. These records include the amount, date, payment method type, and transaction reference for every deposit and withdrawal — but not the full payment credentials themselves beyond the retention period required for active account management.

betpke uses cookies — small text files stored in your browser — for the following purposes:

• Essential cookies: Required for the platform to function. These maintain your login session so you do not have to log in on every page, and they store your basic platform preferences. These cookies cannot be disabled without breaking the platform.
• Analytics cookies: betpke uses anonymised internal analytics to understand how players navigate the platform, which pages load slowly, and where technical errors occur. This data is used to improve the platform and is not linked to individual player identities.
• Security cookies: Used to detect suspicious login attempts and protect your account from unauthorised access. These are part of betpke's fraud prevention infrastructure.

betpke does not use third-party advertising cookies, social media tracking pixels, or behavioural retargeting technologies. When you use betpke, your activity on the platform is not shared with advertising networks or social platforms.

You can manage cookies through your browser settings. Most browsers allow you to view, block, or delete cookies from specific sites. Note that blocking essential cookies will prevent normal use of betpke. Clearing analytics cookies will not affect your account or game data.

betpke retains personal data only for as long as it is necessary for the purpose for which it was collected, or for as long as required by applicable record-keeping obligations. The following retention periods apply:

• Active account data: Retained for the duration of your betpke account plus 2 years following account closure, to handle any post-closure disputes or queries.
• Transaction records: Retained for a minimum of 5 years following the transaction date for financial record-keeping purposes.
• Identity verification documents: Retained for the duration of your account plus 3 years following closure. Documents are stored in encrypted form.
• Support communications: Retained for 2 years from the date of the last interaction in the conversation thread.
• Technical logs (IP, device): Retained for 12 months, after which they are aggregated and anonymised. Individual log records are deleted.
• Marketing opt-in records: Retained for the duration of your betpke account. These records are required to demonstrate compliance with your marketing preferences.

When data reaches the end of its retention period, betpke deletes or anonymises it using secure processes. Anonymised data — where it is no longer possible to link the data back to you as an individual — may be retained indefinitely for internal analytics purposes.

betpke employs a layered security architecture to protect player data. The measures below reflect betpke's genuine commitment to data security — not a compliance checklist.

• Encryption in transit: All data transmitted between your device and betpke's servers is encrypted using TLS 1.2 or higher. This applies to every page of the betpke platform, every payment transaction, and every support chat interaction.
• Encryption at rest: Sensitive data fields — payment method details, identity documents, and authentication credentials — are encrypted in betpke's databases. Raw data cannot be read even by betpke's own engineering team without the appropriate decryption keys.
• Access controls: Player data is accessible only to betpke staff who need it to perform their specific job function. Broad access to the full player database is restricted to a small number of senior engineers and is logged.
• Two-factor authentication: Available for player accounts and mandatory for all betpke internal administrative access.
• Regular security reviews: betpke conducts periodic security assessments and penetration testing of the platform's infrastructure. Critical vulnerabilities are patched on an emergency basis regardless of release cycle timing.
• Incident response: betpke maintains a documented data breach response plan. If a breach affecting player data is discovered, betpke will notify affected players promptly via the contact details registered on their account.

As a betpke player, you have the following rights over your personal data. You can exercise any of these rights by contacting betpke support via live chat or email at support@betpke.net. betpke will respond to valid data requests within 30 days.

betpke is strictly an adult platform. The minimum age to register and use betpke is 18 years. betpke does not knowingly collect personal data from any individual under the age of 18, and the platform is not directed at, designed for, or marketed to minors.

If betpke discovers that a player has registered using false age information and is under 18, the account will be closed immediately, all deposits returned to the payment method on file, and any winnings voided. The personal data collected during that period of underage use will be deleted securely.

If you are a parent or guardian and believe that a minor has created a betpke account without your knowledge, please contact betpke support at support@betpke.net immediately. betpke will act on credible reports of underage accounts as a priority matter. betpke also recommends using parental control software on shared devices to prevent minors from accessing online gaming platforms.

betpke may update this Privacy Policy when necessary — for example, if betpke adds a new product category, integrates a new payment method, changes a data processor, or updates its security practices. The "Last updated" date at the top of this page will reflect any revision.

For material changes — those that affect your privacy rights or significantly change how betpke uses your data — betpke will send a notification to your registered email address at least 7 days before the change takes effect. For minor updates, such as correcting a typographical error or clarifying an existing practice without changing it substantively, notification will be provided via the updated date only.

Your continued use of betpke after an update to this policy takes effect constitutes acceptance of the revised terms. If you disagree with a material change, you may close your betpke account before the change takes effect and request deletion of your data as described in Section 10.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how betpke is handling your personal information, please get in touch through any of the following channels:

• Live Chat: Available 24/7 on any betpke page — the quickest way to get a response to urgent privacy queries.
• Email: support@betpke.net — for detailed privacy requests, data subject access requests, or complaints. betpke aims to acknowledge email requests within 48 hours and resolve them within 30 days.
• FAQ: The betpke FAQ covers common privacy questions and may answer your query without needing to contact support directly.

betpke takes privacy complaints seriously. If you submit a complaint and are not satisfied with betpke's response, please ask the support team for details of betpke's formal dispute resolution process. betpke commits to engaging genuinely with every privacy concern raised by Pakistani players.